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Performance Management

What is Performance Management? IT performance management is responsible for everyday aspects of capacity management, like monitoring performance and resources, planning changes to make efficient use of resources, analyzing performance, and reporting back to the business.     Now more than ever, your company’s bottom line rests on your ability to...
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6 IT Survival Tips from a 25-Year Education Expert

How can you survive and succeed as an IT leader? "As IT-ET leaders we need to strive for 99.9999% uptime and the best quality of service that empowers educators to design and engage our students in modern teaching, learning, and assessment practices."
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IT Maturity

What are your optimization goals? An optimization initiative is typically triggered by one of the drivers listed below and the focus is dictated by your overall business objectives. But singlehandedly focusing on one objective may negatively impact your capabilities in the other areas. This can reduce the overall service quality and offer limited to no real value. In order to...
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10 Essential Tips for Securing FTP and SFTP Servers

Most organizations use FTP or SFTP servers to exchange files and other critical business documents with their trading partners. Unfortunately, these servers have become a primary target for hackers. Learn SFTP security best practices in this blog and webinar.