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Moving Documents Between IFS Folders

Because Webdocs maintains a separation between its internal file structure and the operating system’s, you can organize documents for your users in one manner, while organizing them on the IFS in an entirely different manner. This article takes you through the steps of reorganizing the folder structure on the IFS.
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Tips and Advice for Going Paperless in the Office

The dream of taking your company into a completely paperless world may feel daunting. But there are little things that can assist you in taking that big step toward your paperless goals, all while saving your business money and helping the environment. So where do you start?
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Service Level Management

While IT managers agree that service level management (SLM) is critical to their organizations, many also find it intimidating. It need not be. An SLM program is what you make it - it can be formal or informal, all-encompassing or focused on key services. The point is to document required service levels for services provided to the business by the IT organization. Service...
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Top 15 Vendors in Capacity Management Software

Where TeamQuest (now part of Fortra) Capacity Management Stands TeamQuest, a global leader in capacity management and predictive analytic modeling, has made the Top 5 Vendors list by Research in Action’s 2016 Capacity Management SaaS and Software Report. Called “the most important focused player in capacity management,” TeamQuest (now part of Fortra) scored higher in customer...
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What Is Queuing Theory?

Queuing theory is the study of queues, otherwise known as waiting lines. It sounds straightforward. But unless you have an advanced math degree, queuing theory can be difficult to understand. That’s why we’re clarifying queuing theory basics.
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IT Cost Optimization

Optimize IT efficiency and drive business value. No business today can thrive without a solid technology base to support it — that means IT cost optimization should really be about business optimization.