A study shows that 40% of managers have lost revenue or clients because of late decisions

A recently published report in the Spanish journal La Vanguardia shows how the lack of updates in IT structures of companies has a negative impact on their business results.

Why? The problem is that the rising quantity of data handled by companies makes it extremely necessary for IT managers to get approval to start new projects that incorporate and update the company’s technological infrastructure that administrates and manages that data.

The study about Decision Making done by Vanson Bourne for NetApp, states that 40% of Spanish executives claims to have lost money and clients as a result of late decision making. Also, 34% and 31% of managers feels being “offside” or that they are losing ground to the competition, mainly because strategy decisions are not made quickly.

Moreover, 46% of the respondents consider the complexity of the data stored in their IT infrastructure a barrier to decision making, followed by 42% mentioning the huge data volumes they contain.

These figures reflect the increasing importance of IT Departments with respect to strategic decision making, most of all in the current global context. That´s why it is crucial to have access to a technology that enables companies to act in an agile manner when facing unavailability of critical services that directly affect the business, allowing them to measure the potential cost of the incidents in order to know exactly which one to combat first.

We can help you avoid these kinds of problems. For example, one of our customers,  Zurich Insurance, came up with a new framework, defining the real-time unification of their monitoring systems as a key factor; unifying everything from the infrastructure to the business data, in order to anticipate and resolve possible incidents with agility, making the IT Department advance while aligning IT with the Business.

To read the full article in Spanish about Decision Making study click here.


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