A few days ago, Tango/04’s Brazilian team moved its office to Perdizes, a neighborhood to the west of São Paulo’s city center.
The new contact information of the Brazilian office:
Address: R. Turiassú, 591 – Conjunto 55 – 5th floor
Perdizes, São Paulo – CEP: 05005-001
Phone: +55 11 3675 6228
This change, besides the launch of the corporate website with its contents available in Portuguese, is the result of the company focusing and expanding into the Brazilian market.
To see the location of our new offices please click here.
Our products allow for easy migration when changing servers. If you decide to update your servers, due to an increment in your monitoring scope or to improve the response times of our products, you can, thanks to being able to export and import their settings. About this: we first recommend updating your current server with the latest available version of a product beforehand, in order to ensure continuity in the migration.
After you’ve purchased that new server, update your VISUAL Message Center products to the latest versions if they are outdated, and consider installing the latest Service Packs or HotFixes. Once you’ve done that, make a clean install on the destination server.
Export the settings on your current server and import them on your target server.
Click here to see a document related to all this.
If you have any comments, please don´t hesitate to contact our team by e-mail, at firstname.lastname@example.org
A new website was born: Tango/04’s new website in Portuguese!
In the context of high demands like today’s, where time is always scarce, our Customer Support team wants to share the quickest and easiest way for you to recognize which of our solution’s products are installed in your environment, and what versions they are.
To make your job easier, at Tango /04 we use a CRM in which we have loaded information about all your machines and the products active in each, at each of our customers’ sites. In case you need help to identify which product you have got, you can contact your Account Executive and he or she will provide you with that information.
If you need to know which version of a product is installed, we recommend you follow these instructions, as they differ depending on product:
- Windows Products: In the interface, go to HELP then About
- Web Products: From your Web browser, click HELP, then About
- iSeries Products: Click here to learn more.
If you have any comments, please don´t hesitate to e-mail email@example.com