Invest in Tango/04 software solutions! With our special year-end offers, you can ring in 2017 knowing that your work will be easier and more productive than ever.
The end of the year is getting closer, as well as, the closing of budgets. If your IT department managed to save part of its 2015 budget… Do you know what to invest this remaining budget in? Otherwise, it could be lost…
Tango/04 Computing Group suggests different options to take advantage of it and benefit your company, ensuring valuable projects for 2016.
Do not lose your remaining 2015 budget! Invest in Tango/04 solutions and make your monitoring project grow.
To prevent it, why not invest it to benefit your business before the end of the year? We suggest a few ideas that will help benefit your business, making the most of your remaining budget. Continue reading
According to Accenture, insurance sales through digital channels will reach 25,000 million euros a year in 2016
However, 60% of companies surveyed confessed that they do not have a digital strategy that gives customers full visibility across all channels, or have one that does not cover the entire value chain of insurance. They also identify limitations of their existing computer systems and their inability to react quickly.
Our new product, Alignia, perfectly suits the needs of insurance companies and the expectations of growth of digital channels.
Three years ago we started to provide customers satisfaction surveys. Thanks to your suggestions we were able to improve the services we offer, adding new and better features:
We want to satisfy all your needs and for that we need your help. Your advice is welcome and will be essential to the implementation of our new and improved services. Continue reading
A new website was born: Tango/04’s new website in Portuguese!
Do you know what a dashboard is? You probably do. A dashboard is a tool that allows you to monitor your technology, but also gives you full real-time visibility and lets you interpret key information for your business, quickly and easily.
Before deploying VISUAL Message Center Dashboards in Tango/04s very own Technical Support, some of the department’s work days were in real disorder. They went through veritable moments of “crisis,” because of the excessive quantity of unattended cases, low productivity, high staff turnover, and lack of awareness of the workload that their consultants were facing. Perturbed by this critical situation, the team thought it was time to think in terms of our own products in order to find the solution. That´s how this new initiative started…
We have great news! Starting this week, our customers have the opportunity to access an exclusive web portal, where they will find all the information available related to our products and services, our monitoring solution, and many other interesting materials.
This initiative came up as a result of our last year’s customer satisfaction survey. We think this tool is going to be extremely useful as it has been designed based on needs indicated by our customers.
Some of the sections you can find in the Portal are:
- My Account: Products and hired services, important contact information, reports and requests for Advanced Services.
- Training: Includes technical documents and video tutorials.
- Support: You can open a Technical Support case and obtain technical information from our Knowledge Base.
- Product Updates: Access new product updates like HotFixes.
- News and events: Details of our current promotions and communications.
For further information, contact us by sending an email to firstname.lastname@example.org