Digital Transformation projects rely heavily on enabling new delivery channels and business functions, leveraging the Internet, smart mobile devices, extended enterprises, Big Data and Machine Learning to generate increased profits from an extended audience while reducing or completely eliminating the inconvenience and cost of manual procedures.
For most companies, offering the proper user experience across all the digital channels is key to competing in the new economy.
At the Tango/04 Monitoring Symposium 2015, Jordi Bueno, CIO at Nationale-Nederlanden, introduced the digitization project carried out by his company in order to be more profitable. On this occasion, Roberto Veronesse, CISO of the company, explains in an interview the fundamental role of the Security team in this project.
This digitization project dramatically modified Nationale-Nederlanden, extending its presence in the country, while lowering its costs by 85%. But in return the technological complexity increased and mostly the Security risks of the insurance sales and pre-sales process, which so far had been on paper. That is why Veronsse says: “The digitization project is entirely based on Security.”
“In Security you receive scoring goals every time… there are constant threats, a lot of Messis and Cristianos Ronaldos around…” -says Roberto, using soccer as a metaphor. He explains that the Security at Nationale-Nederlanden has a three level security strategy to prevent vulnerability in applications, fraud or any suspicious behavior in a process or application, which can result in a Business risk.
Cassa di Compensazione e Garanzia (CC&G), part of the London Stock Exchange Group, is the clearinghouse responsible for all the italian transactions involving derivates, cash equity and government bonds.
In the photo below, you can see how CC&G uses Alignia in a great command center in Rome to get visibility on their critical business services and processes of the stock markets.
Discover how the new Alignia helps prevent and detect problems in critical Business processes. Meet John, Service Delivery Manager for STP Booking process in a private bank, the challenges he faces and how Alignia helps to solve them.
Oréco is a French company dedicated to the storage of Cognac, with the largest brandy stock in the world. In less than 5 minutes, Daniel de Saint Ours, General Director at Oréco, explains how critical IT is to the Business and his experience with Alignia.
“To the Business of Oréco it is essential to keep the the flow of information between the warehouses and the central system, and between the central system and the IT department of our most important customers, since we transmit all the set of information in real time to them too”, says Daniel de Saint Ours, who states that IT represents the 50% of total activity at Oréco. That’s why Alignia has an essential role in the company: “I now permanently know the service level of my Information System and in case of problems I know exactly and very precisely which item does not work.”
Watch the video in which the head of Oréco explains the challenges of its IT department to give good service to the Business and how Alignia helps him to have absolute visibility of the data stock to identify each critical problem: the quality of service and availability rate of the Business.
After the previous posts about the problems in quotations or selling insurance policies, and how they were resolved thanks to Alignia, James, the CIO, realizes the importance of processing the customer’s requests without any complication.
In this issue: “The process of issuing insurance policies… with total control”
The end of the year is getting closer, as well as, the closing of budgets. If your IT department managed to save part of its2015 budget… Do you know what to invest this remaining budget in? Otherwise, it could be lost…
Tango/04 Computing Group suggests different options to take advantage of it and benefit your company, ensuring valuable projects for 2016.
Do not lose your remaining 2015 budget! Invest in Tango/04 solutions and make your monitoring project grow.
After the great problems James experienced in the two previous issues of this story, at last we have the long-awaited happy ending. In this post, written by Carlos Lopez, Vertical Strategy Manager of Tango/04, James knows how Alignia can help him control the policy management service at his company.
Click here to read the first part of the story, and here to read the second one, if you haven’t done it yet.
Csaba Gallo, CIO of CIB Bank in Hungary, the fourth largest bank in Hungary with more than 500,000 customers served through 100 branches, shares his experience with Alignia for Online Business Services in an interview.
Learn in 5 minutes, what are the biggest challenges the bank faces and why they decided to adopt a monitoring strategy for its critical online services, such as the online banking, and how Alignia helped them.