Introducing our next release: the new Alignia for Business Processes, in a live webinar

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Discover the best tool for monitoring business processes!

Tango/04 releases a new version of Alignia for Business Processes, a unique product on the market to control your business processes… and we want to show it to you!

Join our exclusive webinar with Jenko Gaviglia, Director of Partnerships and Alliances, and Eduard Seseras, Pre-Sales Manager, to see a live demonstration of the new version of Alignia for Business Processes: new monitoring controls specific to each type of process, a completely redesigned interface, and new embedded functionality ready to use.

Learn how easy it is to set up a process from scratch with the new Alignia for Business Processes and see examples of customers who are already using it.

Register now to attend either one of these two webinar sessions:

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Do not miss it! 

New images in our website!

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We invite you to visit a new section of our website, where we collect the best pictures of Tango/04: Alignia screenshots, pictures of our events and the winning photographs of our annual photo contest.

You will find pictures of some important moments in the history of Tango/04, such as the opening of the new headquarters in Barcelona, the Monitoring Symposium different editions for our customers, the winning photos of the contest in different years, and much more.

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Discover the new section on our website: www.tango04.com/resources/gallery

How Alignia helps you with your Omni-channel / Digital Transformation strategy?

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Digital Transformation projects rely heavily on enabling new delivery channels and business functions, leveraging the Internet, smart mobile devices, extended enterprises, Big Data and Machine Learning to generate increased profits from an extended audience while reducing or completely eliminating the inconvenience and cost of manual procedures.

For most companies, offering the proper user experience across all the digital channels is key to competing in the new economy. 

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The Tango/04 team wishes you a happy 2016!

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The Tango/04 team wants to thank you for being with us this year, and wishes you well for 2016.

We believe this is a good opportunity to revisit some of the best Tango/04 moments in 2015, which was full of projects and news:

  • We created a new website, with a complete new-look and more functionality!
  • We launched the Alignia video presentation, very educational and informative.
  • New Alignia Guarantee, to make your life easier.
  • Two new editions of the Monitoring Symposium in Barcelona and Buenos Aires, with very interesting panels and interviews.
  • Improvements, enhancements and new versions of the company’s products.
  • We improved our services to ensure customer satisfaction, with the new
    Complaints Management process
  • We launched a new edition of the traditional Tango/04 Photo Contest!
  • And much more!

We invite you to review these important events and much more here.

We thank our customers and business partners for their support and for being with us all this year. We wish you the best for this 2016!

We would like to inform you that Tango/04 offices will be closed on 24, 25 and 31 December and 1 January, so no technical support will be provided these days.

Take a look at the CC&G command center in Rome!

Cassa di Compensazione e Garanzia (CC&G), part of the London Stock Exchange Group, is the clearinghouse responsible for all the italian transactions involving derivates, cash equity and government bonds.

In the photo below, you can see how CC&G uses Alignia in a great command center in Rome to get visibility on their critical business services and processes of the stock markets. 

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Monitoring the Straight-To-Processing (STP) Booking process with Alignia

Discover how the new Alignia helps prevent and detect problems in critical Business processes. Meet John, Service Delivery Manager for STP Booking process in a private bank, the challenges he faces and how Alignia helps to solve them. 

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The world’s largest stock of brandy, monitored by Alignia

Oréco is a French company dedicated to the storage of Cognac, with the largest brandy stock in the world. In less than 5 minutes, Daniel de Saint Ours, General Director at Oréco, explains how critical IT is to the Business and his experience with Alignia.

“To the Business of Oréco it is essential to keep the the flow of information between the warehouses and the central system, and between the central system and the IT department of our most important customers, since we transmit all the set of information in real time to them too”, says Daniel de Saint Ours, who states that IT represents the 50% of total activity at Oréco. That’s why Alignia has an essential role in the company: “I now permanently know the service level of my Information System and in case of problems I know exactly and very precisely which item does not work.”

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Watch the video in which the head of Oréco explains the challenges of its IT department to give good service to the Business and how Alignia helps him to have absolute visibility of the data stock to identify each critical problem: the quality of service and availability rate of the Business.

Do not miss the interview here.

The process of issuing insurance policies… with total control

After the previous posts about the problems in quotations or selling insurance policies, and how they were resolved thanks to Alignia, James, the CIO, realizes the importance of processing the customer’s requests without any complication.

In this issue: “The process of issuing insurance policies… with total control”

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Insurance Policy Management monitoring with Alignia (last part)

After the great problems James experienced in the two previous issues of this story, at last we have the long-awaited happy ending. In this post, written by Carlos Lopez, Vertical Strategy Manager of Tango/04, James knows how Alignia can help him control the policy management service at his company.

Click here to read the first part of the story, and here to read the second one, if you haven’t done it yet.

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Insurance Policy Management monitoring with Alignia (part II)

Read the continuation of the posts written by our guest blogger, Carlos Lopez, Vertical Strategy Manager at Tango/04 and monitoring expert with over 10 years of experience in the IT area. Carlos will tell the story of James, a CIO at an insurance company, and will show some of the challenges he faces every day. This is the second issue of: Insurance Policy Management.

Click here to read the first part of the story, if you haven’t done it yet.

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