30 minutes with the new Tango/04 leadership and the CEO of HelpSystems

webinar t04 en_

A few days ago, the new Tango/04 leaders and Chris Heim, CEO of HelpSystems, led a webinar exclusive for customers, to present the latest news about the alliance of these two companies, announced in February.

The session was held by Paolo Cappello, new Tango/04 GM, who introduced the new leaders of the company and he assured that the main Tango/04 values will remain the same and will match HelpSystems’: “Customer comes first”

Chris Heim describes this union as a strategy to expand the presence of HelpSystems in Europe and Latin America, and stressed the offices of Tango/04 in Barcelona and Buenos Aires as key points for the development of HelpSystems.

Nicolas Brosky, Sales Director for Americas, and Jenko Gaviglia, Sales Director for EMEA at Tango/04, also participated in the session and stated that we will continue to invest in Alignia and the Tango/04 products to reach a larger market.

Also, they introduced the HelpSystems’ products that complete the current Tango/04 offer in areas such as Systems and Network Management, Business Intelligence and Security.

If you missed the webinar, watch the recording! Meet HelpSystems and discover what this partnership represents, in just 30 minutes. Also, listen to the answers to the customers’ questions about this new stage of the company.

Do not miss the video. Watch it here!

boton EN

 

Webinar: Meet the New Leaders of Tango/04 and the CEO of HelpSystems

blog-eng-tango

A few days ago we announced that Tango/04 joined the international company HelpSystems. This is a big step for our company and we want to share some news with you! This partnership will give our customers: new products, additional services, broader international coverage and more.

So, don’t miss our exclusive webinar for customers led by Tango/04 Directors with the participation of Chris Heim, HelpSystems CEO.

speakers

In just 30 minutes, meet HelpSystems and listen to the benefits that this combination brings to Tango/04 customers. In addition, all Tango/04 leaders will be available to answer your questions about this new era of the company.

Register now to attend this webinar on Thursday, March 31 at 10:00 am (EST) and 4:00 pm (GMT +02). Do not miss it!

register now

If you cannot participate in the live session, register anyway so we will send you the recording.

We look forward to seeing you in our webinar!

How Alignia helps you with your Omni-channel / Digital Transformation strategy?

Omnicanales_EN

Digital Transformation projects rely heavily on enabling new delivery channels and business functions, leveraging the Internet, smart mobile devices, extended enterprises, Big Data and Machine Learning to generate increased profits from an extended audience while reducing or completely eliminating the inconvenience and cost of manual procedures.

For most companies, offering the proper user experience across all the digital channels is key to competing in the new economy. 

Continue reading

Which is the role of the Security team in a digitalization project? Listen to the CISO of Nationale-Nederlanden

At the Tango/04 Monitoring Symposium 2015, Jordi Bueno, CIO at Nationale-Nederlanden, introduced the digitization project carried out by his company in order to be more profitable. On this occasion, Roberto Veronesse, CISO of the company, explains in an interview the fundamental role of the Security team in this project.

This digitization project dramatically modified Nationale-Nederlanden, extending its presence in the country, while lowering its costs by 85%. But in return the technological complexity increased and mostly the Security risks of the insurance sales and pre-sales process, which so far had been on paper. That is why Veronsse says: “The digitization project is entirely based on Security.”

“In Security you receive scoring goals every time… there are constant threats, a lot of Messis and Cristianos Ronaldos around…” -says Roberto, using soccer as a metaphor. He explains that the Security at Nationale-Nederlanden has a three level security strategy to prevent vulnerability in applications, fraud or any suspicious behavior in a process or application, which can result in a Business risk.

Continue reading

The Tango/04 team wishes you a happy 2016!

feliz 2016 EN

The Tango/04 team wants to thank you for being with us this year, and wishes you well for 2016.

We believe this is a good opportunity to revisit some of the best Tango/04 moments in 2015, which was full of projects and news:

  • We created a new website, with a complete new-look and more functionality!
  • We launched the Alignia video presentation, very educational and informative.
  • New Alignia Guarantee, to make your life easier.
  • Two new editions of the Monitoring Symposium in Barcelona and Buenos Aires, with very interesting panels and interviews.
  • Improvements, enhancements and new versions of the company’s products.
  • We improved our services to ensure customer satisfaction, with the new
    Complaints Management process
  • We launched a new edition of the traditional Tango/04 Photo Contest!
  • And much more!

We invite you to review these important events and much more here.

We thank our customers and business partners for their support and for being with us all this year. We wish you the best for this 2016!

We would like to inform you that Tango/04 offices will be closed on 24, 25 and 31 December and 1 January, so no technical support will be provided these days.

Take a look at the CC&G command center in Rome!

Cassa di Compensazione e Garanzia (CC&G), part of the London Stock Exchange Group, is the clearinghouse responsible for all the italian transactions involving derivates, cash equity and government bonds.

In the photo below, you can see how CC&G uses Alignia in a great command center in Rome to get visibility on their critical business services and processes of the stock markets. 

e3b21063-023f-4fc1-81fd-be15542e32d8-original

Continue reading

Monitoring the Straight-To-Processing (STP) Booking process with Alignia

Discover how the new Alignia helps prevent and detect problems in critical Business processes. Meet John, Service Delivery Manager for STP Booking process in a private bank, the challenges he faces and how Alignia helps to solve them. 

Continue reading

The world’s largest stock of brandy, monitored by Alignia

Oréco is a French company dedicated to the storage of Cognac, with the largest brandy stock in the world. In less than 5 minutes, Daniel de Saint Ours, General Director at Oréco, explains how critical IT is to the Business and his experience with Alignia.

“To the Business of Oréco it is essential to keep the the flow of information between the warehouses and the central system, and between the central system and the IT department of our most important customers, since we transmit all the set of information in real time to them too”, says Daniel de Saint Ours, who states that IT represents the 50% of total activity at Oréco. That’s why Alignia has an essential role in the company: “I now permanently know the service level of my Information System and in case of problems I know exactly and very precisely which item does not work.”

banner_Oreco_T04EN

Watch the video in which the head of Oréco explains the challenges of its IT department to give good service to the Business and how Alignia helps him to have absolute visibility of the data stock to identify each critical problem: the quality of service and availability rate of the Business.

Do not miss the interview here.

The process of issuing insurance policies… with total control

After the previous posts about the problems in quotations or selling insurance policies, and how they were resolved thanks to Alignia, James, the CIO, realizes the importance of processing the customer’s requests without any complication.

In this issue: “The process of issuing insurance policies… with total control”

Continue reading

Do not lose your remaining budget! Take advantage of our end-of-year offers

Presupuesto2015_EN

The end of the year is getting closer, as well as, the closing of budgets. If your IT department managed to save part of its 2015 budget… Do you know what to invest this remaining budget in? Otherwise, it could be lost…

Tango/04 Computing Group suggests different options to take advantage of it and benefit your company, ensuring valuable projects for 2016.

Do not lose your remaining 2015 budget! Invest in Tango/04 solutions and make your monitoring project grow.

boton2

Learn more about the special Tango/04 offers here or contact an Account Executive.