Tango/04 and HelpSystemsrecently conducted a survey regarding the current status of the IBM i platform and how it relates to IT goals for 2016. More than 800 IT professionals in many countries and industries responded, offering rare insight into their plans and priorities and how this platform is being used today.
Tom Huntington, Executive Vice President of Technical Solutions at HelpSystems and author of the results report, includes:
Data center characteristics
Major projects and investments
Modernization, mobility, and security trends
Analysis on the future of IBM i
“The report shows how IBM i systems continue to have a strong presence in many companies and in their projects for 2016. The report contains very useful information for any IBM i user”, says Florencia Puñal, Marketing Manager at Tango/04.
If you’re an IBM i enthusiast, don’t miss this report! Download your free copy here.
Critical business services should be available at all times. Therefore, one of the main functions of the IT Department is to ensure the normal functioning of all the technology components that support those services.
Insurance companies throughout the world use Online Quotation applications as one of the main channels for agents, banks and clients to request quotations and to issue insurance policies. Any delay in response time of this service can result in the loss of new sales, damage the company image and negatively impact user satisfaction.
This video shows how leading insurance companies all over the world, such as Zurich Financial Services, ING Nationale-Nederlanden, and MAPFRE, ensure their service levels and very easily obtain real-time visibility of their Online Quotation, using Tango/04 solutions.
Oracle released a white paper this week focusing on the modernization of applications in the insurance industry and how early adopters of agile technology have gained a competitive edge. The problem is that modernizing is time-consuming and complex and if you don’t have a good process, it’s going to be even harder to deploy.
In addition, if you’re not monitoring new services and able to measure not only if the service is available but also if it is meeting your business needs, your process is not complete. How can you prove that the business is getting their ROI in the modernization?
Technical incidents never come alone. You typically need to deal with 2, 3, or more incidents simultaneously. So how do you correctly prioritize, using business impact as a crucial criterion, which incident to solve first?
This is why we propose an efficient approach for the monitoring and resolution of incidents, by alerting about what has most impact on the business. Watch the following video to learn about Agile Incident Management.
Our products help your processes to become agile, while proactively responding to business needs.