When your tasks are taking control, AutoMate puts you back in charge

 

Does it feel like you and your team are spending way too much time doing the same tasks over and over again instead of focusing on more strategic activities?

Tango/04 presents AutoMate, a powerful platform that allows you to easily automate those repetitive yet time-consuming business and IT tasks…without any technical knowledge or manual intervention!

Check out the video and see how you can save a ton of time and energy with AutoMate:

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For more information, visit www.tango04.com/automate or contact us at info@tango04.net to request a demo of AutoMate.

30 minutes with the new Tango/04 leadership and the CEO of HelpSystems

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A few days ago, the new Tango/04 leaders and Chris Heim, CEO of HelpSystems, led a webinar exclusive for customers, to present the latest news about the alliance of these two companies, announced in February.

The session was held by Paolo Cappello, new Tango/04 GM, who introduced the new leaders of the company and he assured that the main Tango/04 values will remain the same and will match HelpSystems’: “Customer comes first”

Chris Heim describes this union as a strategy to expand the presence of HelpSystems in Europe and Latin America, and stressed the offices of Tango/04 in Barcelona and Buenos Aires as key points for the development of HelpSystems.

Nicolas Brosky, Sales Director for Americas, and Jenko Gaviglia, Sales Director for EMEA at Tango/04, also participated in the session and stated that we will continue to invest in Alignia and the Tango/04 products to reach a larger market.

Also, they introduced the HelpSystems’ products that complete the current Tango/04 offer in areas such as Systems and Network Management, Business Intelligence and Security.

If you missed the webinar, watch the recording! Meet HelpSystems and discover what this partnership represents, in just 30 minutes. Also, listen to the answers to the customers’ questions about this new stage of the company.

Do not miss the video. Watch it here!

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Which is the role of the Security team in a digitalization project? Listen to the CISO of Nationale-Nederlanden

At the Tango/04 Monitoring Symposium 2015, Jordi Bueno, CIO at Nationale-Nederlanden, introduced the digitization project carried out by his company in order to be more profitable. On this occasion, Roberto Veronesse, CISO of the company, explains in an interview the fundamental role of the Security team in this project.

This digitization project dramatically modified Nationale-Nederlanden, extending its presence in the country, while lowering its costs by 85%. But in return the technological complexity increased and mostly the Security risks of the insurance sales and pre-sales process, which so far had been on paper. That is why Veronsse says: “The digitization project is entirely based on Security.”

“In Security you receive scoring goals every time… there are constant threats, a lot of Messis and Cristianos Ronaldos around…” -says Roberto, using soccer as a metaphor. He explains that the Security at Nationale-Nederlanden has a three level security strategy to prevent vulnerability in applications, fraud or any suspicious behavior in a process or application, which can result in a Business risk.

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The Tango/04 team wishes you a happy 2016!

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The Tango/04 team wants to thank you for being with us this year, and wishes you well for 2016.

We believe this is a good opportunity to revisit some of the best Tango/04 moments in 2015, which was full of projects and news:

  • We created a new website, with a complete new-look and more functionality!
  • We launched the Alignia video presentation, very educational and informative.
  • New Alignia Guarantee, to make your life easier.
  • Two new editions of the Monitoring Symposium in Barcelona and Buenos Aires, with very interesting panels and interviews.
  • Improvements, enhancements and new versions of the company’s products.
  • We improved our services to ensure customer satisfaction, with the new
    Complaints Management process
  • We launched a new edition of the traditional Tango/04 Photo Contest!
  • And much more!

We invite you to review these important events and much more here.

We thank our customers and business partners for their support and for being with us all this year. We wish you the best for this 2016!

We would like to inform you that Tango/04 offices will be closed on 24, 25 and 31 December and 1 January, so no technical support will be provided these days.

Take a look at the CC&G command center in Rome!

Cassa di Compensazione e Garanzia (CC&G), part of the London Stock Exchange Group, is the clearinghouse responsible for all the italian transactions involving derivates, cash equity and government bonds.

In the photo below, you can see how CC&G uses Alignia in a great command center in Rome to get visibility on their critical business services and processes of the stock markets. 

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Interview with the CIO of CIB Bank Hungary in 5 minutes

Csaba Gallo, CIO of  CIB Bank in Hungary, the fourth largest bank in Hungary with more than 500,000 customers served through 100 branches, shares his experience with Alignia for Online Business Services in an interview.

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Learn in 5 minutes, what are the biggest challenges the bank faces and why they decided to adopt a monitoring strategy for its critical online services, such as the online banking, and how Alignia helped them.

Watch the video of the interview here.

Discover “The CIO’s Office”, the best documentary about IT!… or almost

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Why does the CIO have an ultimatum if everything seems to be OK?

The Tango/04 team stars in “The CIO’s Office”, the parody about the lack of alignment between Business and IT departments.

Watch it in three episodes: today, tomorrow and Thursday at www.tango04.com/the-cios-office.

Don’t miss it! It would be funny if it was not so real.

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Our team invites you to Tango/04 Monitoring Symposium

A new Tango/04 is coming and we are really excited to share it with you! That’s why we invite you to a new edition of Tango/04 Monitoring Symposium, next Friday May 23rd in Meliá Sitges Hotel, Barcelona.

Meanwhile, our team gives you a preview about what to expect from the new Tango/04 and why you can’t miss the event:

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Nike: BSM to manage the most critical business services

Nike’s regional warehouse located in Belgium needed to deploy a corporate monitoring solution to manage the most critical logistic business services. To face this challenge the company decided to extend the usability and scope of our VISUAL Message Center solution to new areas of the company, completely covering the logistics of its regional warehouse in Belgium.

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